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Vapi

Developer platform for building, testing, and deploying AI voice agents that can handle real phone calls at scale

Pay-as-you-go from $0.05/min; no monthly minimum

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Overview

Vapi is the infrastructure layer for AI voice agents — handling all the complexity of real-time telephony, speech recognition, LLM integration, and text-to-speech so developers can focus on building the agent logic. It powers everything from customer service bots to appointment schedulers to outbound sales dialers.

Key Features

  • End-to-end voice agent infrastructure: STT, LLM, TTS in under 500ms latency
  • Inbound and outbound phone call handling
  • Real phone number provisioning (US and international)
  • Function calling: let voice agents take actions during a call
  • Multiple STT and TTS provider support (Deepgram, ElevenLabs, etc.)
  • Call recording, transcription, and analytics dashboard
  • SDK for JavaScript, Python, iOS, and Android

Pricing: Pay-as-you-go at ~$0.05/min; no monthly minimum.

Pros

  • Best infrastructure for production voice agents at scale
  • Sub-500ms latency makes conversations feel natural
  • Supports multiple STT/TTS providers for customization
  • No monthly minimum — pay only for usage

Cons

  • Developer-focused — requires coding to build agents
  • Production costs can scale significantly with volume
  • Complex pipeline of STT + LLM + TTS requires tuning for each use case

Tags

voice-agentsphone-callsspeech-to-texttext-to-speechtelephonyapideveloper-tools

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